6b99's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 6b99 collects, uses, and protects your data.
Introduction & Scope
6b99 ("we", "us", "platform") is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what information we collect when you use the 6b99 website, mobile platform, or related services, how we use it, and how we keep it secure.
By using our services, you are considered to have accepted the terms of this privacy policy. We recommend that you read this policy carefully and contact our support team if you have any questions.
This privacy policy applies only to the 6b99 platform. We are not responsible for the privacy policies of third-party websites or services.
What Information We Collect
6b99 collects various types of information to operate and improve its services. Below is a breakdown of the categories of information collected:
2.1 Information You Provide Directly
Information you provide yourself when you create an account or use our services:
- Full name and date of birth (for age verification — for users aged 21+ only)
- Mobile number and email address
- Password (stored in encrypted form)
- Payment details (bKash, Nagad, Rocket, Upay, or bank account number — for transaction processing)
- Identity verification documents (national ID card or passport — when required)
2.2 Automatically Collected Information
Information collected automatically when you use our platform:
- IP address and device identification details
- Browser type, operating system, and version
- Page visits, duration, and navigation patterns
- Cookie and local storage data (details below)
- Login time, logout time, and session information
2.3 Transaction and Gaming Information
Information related to your account activity, such as:
- Deposit and withdrawal history and amounts
- Betting and gaming history
- Bonus claims and wagering activity
- Records of account balance changes
Purpose of Information Use
6b99 uses the collected information for the following legitimate purposes:
3.1 Service Delivery and Operations
- Account registration and identity verification
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Providing customer support (via live chat and email)
- Resolving technical issues on the platform
3.2 Security and Safety
- Preventing account fraud and unauthorized access
- Detecting suspicious transactions
- Ensuring the overall security of the platform
- Enforcing responsible gaming policies
3.3 Service Improvement
- Analyzing and improving user experience
- Developing new games and features
- Monitoring platform performance
- Providing personalized services
3.4 Communications
- Important account-related notifications
- Transaction confirmation messages
- Informing you about changes to services (subject to your consent)
Cookies & Tracking Technologies
6b99 uses cookies and similar technologies to improve your browsing experience and to keep the platform running smoothly.
4.1 Essential Cookies
These cookies are essential for the core functionality of the platform. Without them, login session management, security verification, and key pages do not work properly. These cookies cannot be disabled.
4.2 Analytical Cookies
These cookies help us understand how users are using our platform — which pages are visited most, how long sessions last, and so on. This information is analyzed in aggregate and is not used to identify any specific individual.
4.3 Cookie Controls
You can reject or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may disrupt some important functionality of the platform.
6b99 does not share cookie data with any third-party advertising networks.
Data Protection Measures
6b99 has adopted industry-standard technical and organizational security measures to protect your personal information.
5.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Password hashing and salting technology
- Two-step verification (where applicable)
- Firewall and intrusion detection systems
- Regular security audits and monitoring
5.2 Organizational Safeguards
- Only authorized personnel have access to personal data
- Staff privacy training and regular assessments
- Strict contractual confidentiality terms when working with third parties
- A rapid response plan in the event a data breach is detected
5.3 Payment Security
All transactions carried out via bKash, Nagad, Rocket, Upay, and bank transfer are processed through encrypted channels. We never store your payment PIN or OTP.
Information Sharing and Disclosure
6b99 does not sell, rent, or otherwise transfer your personal information to third parties. Information may be shared only in the limited circumstances described below:
6.1 Service Provider Partners
We use trusted third-party services for payment processing, technical infrastructure, and customer service operations. These partners are given access only to the information necessary to provide their specific services, and they are contractually bound to uphold our privacy standards.
6.2 Legal Obligations
We may be required to disclose information under a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will provide only the information that is legally required.
6.3 Business Changes
User data may be included in the event of a business merger, acquisition, or asset transfer. If any such change occurs, we will notify users in advance.
6b99 never sells your personal information to third-party advertisers.
Your Rights and Controls
6b99 believes you should have full control over your own information. You have the following rights:
7.1 Right to Access Information
You have the right to know what information we hold about you. You can contact our support team at any time to request a copy of your personal information.
7.2 Right to Correct Information
If any information we hold about you is inaccurate or incomplete, you can request that it be corrected. You can update most information yourself in your account settings.
7.3 Right to Delete Information
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a set period due to legal, regulatory, or contractual obligations.
7.4 Right to Opt Out of Marketing Communications
You have the right to withdraw your consent to receive promotional messages. You can change this preference in your account settings or through our support team. Core service-related messages (such as transaction confirmations) will continue to be sent.
7.5 How to Exercise Your Rights
To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.
Data Retention Period
6b99 retains your information only for as long as it is necessary. The retention periods for different types of information are set out below:
- Active account data: for as long as the account remains active
- Transaction records: for a set period in accordance with legal obligations
- Customer service communications: for a reasonable period after the issue is resolved
- Closed account data: until legal requirements are met, then securely deleted
- Log files and technical data: for a set period as required for security and audit purposes
Once the designated period has passed, we delete your information securely or anonymize it.
Protection of Minors
6b99 is for people aged 21 and above only. We do not knowingly collect any personal information from minors. An age verification process is in place at the time of account registration.
If a parent or legal guardian believes their child has mistakenly provided information, please contact our support team immediately — we will promptly delete that information and close the relevant account.
Privacy Policy Changes
6b99 may update this privacy policy as needed. In case of changes:
- The "Last Updated" date at the top of the policy will be changed
- A notification will be displayed on the platform for significant changes
- If there are fundamental changes to the use of personal information, you will be notified by email
- Continued use of the service after changes will be considered acceptance of the new policy
We recommend that you review this policy regularly to stay informed about the latest updates.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data-related rights, contact 6b99 through the following:
Our support team is always ready to answer any of your privacy-related questions. You can also get instant assistance through live chat.